At TrueShore, we are always looking for the next generation of thinkers and ambitious souls. We are not ANOTHER TYPICAL call center. We are a next generation customer experience center which requires our employees to constantly think out of the box. In the era of constant change and innovation, a company can only go as far as their people. So instead of scripted responses, we encourage a culture of independently thinking employees. If you want to be part of family and not just another employee, we are the company for you.

TrueShore provides all of their employees with all of the opportunities needed today to have a long and healthy career. Wherever the journey may take you, working here will allow you to:

  • Collaborate with the world’s leading organizations
  • Full Time, Monday-Friday Day Time Shifts
  • Private Health Insurance
  • Paid Training
  • Paid Lunch Hour
  • Competitive Salary

Career Opportunities

At TrueShore we are always looking for great and motivated employees to join our family. We are currently looking fill various customer experience positions within our company working with clients of varied industries.

Our ideals candidates possess the following qualities:

  • Bilingual (English & Spanish)
  • University Education
  • Customer Service Experience
  • Willingness to learn
  • Self starter
  • Requires minimal direction
  • Responsible
  • Knowledge retention
  • Attention to detail
  • Organized
  • Friendly and outgoing
  • Calm under pressure
  • Effective communication skills
  • Fast and Efficient
  • Able to find workable solutions for any problem thrown their way
  • Empathy
  • Works well in a team setting

Medical Back Office

If you have medical experience and would like to be considered to join our medical back office operations, please complete the following the application.


Customer Service Agents

If you have customer service experience and would like to be considered to join our customer service department, please complete the following the application.



  • "As an employee of TrueShore, I have learned that life is a true adventure, which we need to face with strength, honesty, loyalty, love and mostly team work. I have gained skills and experience that I never imagined. I am grateful for the opportunity that I have been given and look forward to many more years at TrueShore with the chance to keep growing within the company."
    Jennifer Martinez
    Insurance Verification Specialist, Since 2015
  • "To be part of TrueShore has been a rewarding experience for me , it allowed me to grow as a person and a professional. I have been able to successfully exercise my current function and achieved excellent results which have been taken into account and valued by the company.  This is the type of company that takes into account their employees and rewards them for their achievements which I highly value.​"
    Jose Amarante
    Billing and Collections Specialist, Since 2015
  • "My experience at TrueShore has been wonderful so far. As my second work experience ever, I have been lucky to find a great environment with awesome people in it. As per our management team, they are great people, who try their best to always help us with any issues we might have. They ensure that our environment is problem free and as comfortable as it can get with a diverse​ group of people with a different way of thinking. I'm glad to be part of the TrueShore team."
    Melissa Ponce De Leon
    Social Media Specialist, Since 2015
  • "For the past year or so with Trueshore, its been quite a unique experience. It is not every day that you get to be part of an office that not only maintains and keeps it all professional, but also you feel and know that you are part of a family that really cares about you and what is most important to you."
    Augusto Villanueva
    Patient Care Coordinator, Since 2014

Refer a friend who may be interested in one of our open positions!